Program: Administration Hours Per Week: 35

Reporting Relationship: Chief Executive Officer (CEO) Location: In-person

Salary Range: $150,000 -$170,000

Summary of Duties:

The Chief Human Resources Officer (CHRO) is responsible for all aspects of the Human Resources function at the agency. As a key member of the agency’s executive management team, the CHRO is expected to exemplify the highest standards of professional integrity. The CHRO should be a values-based leader who can build and maintain a high integrity culture and possess strong strategic organizational skills, establish collaborative partnerships with external and internal stakeholders. The CHRO will exhibit ethical conduct and have strong business acumen. The CHRO will participate in fostering a harmoniousness culture and environment including but not limited to diversity, equity, inclusion, teamwork, and collaboration. Additionally, the CHRO will have a creative and entrepreneurial approach to solving problems, and have solid presentation, communication, and interpersonal skills. The CHRO is a leader who demonstrates cultural awareness and agility, exercises emotional intelligence, builds trust and credibility, and collaborates with a wide variety of stakeholders within the agency and associated communities. The CHRO is expected to act as a trusted confidant and business partner to the CEO and executive team. The CHRO will work with a person-centered, trauma informed philosophy in alignment with the values of MHA.

Specific Duties and Responsibilities:

• Collaborates with executive leadership to define the agency’s short-term and long-term mission and goals; identifies ways to support this mission through talent management.
• Participates in business planning and strategic direction with executives including organizational structure; recruiting strategies; retention; exit strategies; ramifications of agency expansion, reduction or change, etc.
• Identifies and achieves key performance indicators for the organization's human resource and talent management functions; assesses the organization's success and market competitiveness based on these metrics.
• Develop and maintain an overarching diversity, equity, and inclusion plan that includes continued execution strategies, and the ability to collect and use data to assess effectiveness.
• Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs including bonus plans.
• Overseas all employee benefits including but not limited to medical, dental, vision, LTD, STD, and other voluntary benefits. Works with all insurance brokers and administrators.
• Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
• Manages the agency’s retirement plans including 403b and pension plan.
• Manages agency’s worker's compensation plan including attending mediations and negotiating contracts. Effectively, with external counsel and the CEO manage carriers and legal process.
• Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements (ERISA, ACA, EEOC, DOL, FMLA, Sick Leave, etc.)
• Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
• Collaborate with the finance team to address budget questions or issues and respond to all internal and external inquiries related to HR budget and expenses.
• Set and implement HR metrics related to employee engagement and retention and other identified metrics that related to the department.
• Compare current staffing levels to approved budgeted positions and HR position control.
• Collaborate with the finance team to review compensation plans and staffing expenses.
• Oversees performance appraisals, hiring, coaching, career development conversations, and disciplinary actions of employees.
• Provide guidance to executives HR on disciplinary action plans. Handles discipline and termination of employees in accordance with agency protocols.
• Provides counsel in employee relations issues and partners with legal when necessary.
• Serve as employee advocate protecting employee’s interest while complying with legalities and policies.
• Implement processes that protect and enhance the lives of our staff.
• Communicates changes in agency personnel policies and procedures and ensures proper compliance is followed.
• Liaison to the human resources committee of the board.
• Provide supervision, mentoring, coaching, and performance reviews for direct reports.
• Other designated and related duties.

Required Knowledge and Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of multi-state and county employment-related laws and regulations.
• Previous business partner or HR advisory experience; ideally in a non-profit or health care setting.
• Knowledge of various state and federal laws regarding employment and general personnel practices.
• Knowledge of and experience with varied human resource information systems including ADP WorkForceNow, ADP ACA Compliance.
• Proficient with Microsoft Office Suite and/or related software.
• Demonstrated commitment to diversity, equity, inclusion, and cultural humility

Qualifications:

• The CHRO must have a Master’s degree in Human Resources, Human Services, Business Administration or Industrial Psychology preferred. A human resources certification is preferred.
• Expertise across a broad spectrum of HR disciplines and tools. Comprehensive knowledge and leadership of organizational effectiveness and HR functions, with generalist experience and exposure to all core functions within the discipline.
• Experience building a strong talent pipeline, with the ability to create a highly engaged workforce capable of meeting both current and future agency needs.
• Strong interpersonal skills; ability to communicate and engage at all levels of the organization and with staff at remote locations.
• At least ten years of human resource management experience is required, with strategic, talent management, and/or business development experience highly preferred. Non-profit or healthcare setting experience is preferred.
• The CHRO must have 3-5 years’ of supervisory experience.
• Advanced computer skills are required.
• Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
• The CHRO must be cleared in the background check process and maintain clearances during employment for Criminal and Financial History Records search.
• The CHRO must be cleared in the background check process and maintain clearances during employment by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
• The CHRO must be legally eligible to work in the United States.

MHA of Westchester is an equal opportunity employer committed to cultural competency, diversity, and inclusion and values how we are different. All qualified applicants will receive consideration for employment without regard to any characteristic protected by the applicable law.

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