Community Engagement Specialist
Job Description
Full job description
**This is a part-time temporary assignment role covering the Palmdale area**
Company Overview
Girl Scouts of Greater Los Angeles (GSGLA) is the largest girl-serving nonprofit agency in the Los Angeles region. Our mission is to build girls of courage, confidence, and character, who make the world a better place. www.girlscoutsla.org.Our core values of Integrity, Clarity of Purpose, Accountability and Respect represent how we behave on a day-to-day basis. These are the specific behaviors that are imperative and encouraged in our company culture.We are committed to building a diverse staff that reflects the communities we work alongside, and we value diversity, equity and inclusion in our workplace.We encourage all qualified individuals to apply, and strongly encourage people from underrepresented groups to apply. In addition, reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Position Summary
The Community Engagement Specialist is responsible for developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based institutions, and other community constituents. They are responsible for securing adult volunteer participation through community cultivation, lead generation and follow-up in assigned geographical areas.
Essential Duties & Responsibilities
- Responsible for achieving key recruitment targets critical to the attainment of the councils goals for girl and adult membership through implementing membership strategies in assigned areas.
- Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
- Creates and implements membership recruiting marketing strategies relevant to the councils strategic plan and annual business plan including cultivating and organizing communities to result in increased girl and volunteer leads.
- Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made to result in meeting membership goal. Prepares a variety of status reports, including activity, follow-up, and adherence to goals.
- Plans and implements recruitment activities/events. Represents Girl Scouts of Greater Los Angeles at local events, fairs and festivals.
- Utilizes the councils customer relationship management system to support pursuance and conversion of leads throughout the recruitment process.
- Follows-up on new leads and referrals resulting from field activity in a timely fashion.
- Tracks and follows up on progress of potential leaders, through completion of onboarding process.
- Seeks new opportunities and maintains relationships with area schools, school districts, community organizations, agencies and leaders, educators and faith-based institutions to increase awareness of and participation in Girl Scouting.
- Cultivates relationships with appropriate community leaders, organizations, and businesses to support recruitment efforts within targeted areas to positively impact membership growth.
- Provide and ensure professional, superior customer service is provided to all internal and external customers.
- Recruits Service Unit Recruiters and school organizers to maximize recruitment efforts in assigned areas.
- Works with troops to recruit members to ensure that minimum girl capacity is met.
- Other duties as assigned.
Required Knowledge, Skills and Abilities
- Outstanding Interpersonal and Communication Skills. Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. Excellent selling, communication, and negotiation skills.
- Customer Responsiveness. Seeks and acknowledges the views and ideas from customers (internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
- Project Management. Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
- Excellent independent decision-making skills and strong resourcefulness. Proven record of functioning as a self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization. Highly motivated and target driven with a proven track record in sales.
- English/Spanish bilingual oral and written communication (required)
- Knowledge of basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data)
- Ability to create and deliver presentations tailored to the audience needs
- Ability to use technology and learn new technology applications
- Ability to commute an average of 400-600 miles per month
- Must possess valid drivers license, access to reliable transportation, and proof of insurance
- Flexibility to attend evening and/or weekend meetings and/or events
- Able to perform this job safely, without endangering the health or safety of themselves or others.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recommended Education, Training and Experience
- Bachelors degree or equivalent experience in lieu of education
- Experience in sales process and management of leads.
- Proven experience in setting ambitious goals with energy and confidence to achieve those goals.
- Volunteer experience preferred
GSGLA Employee Requirements
- Comply with state-mandated reporter training
- Attend GSGLA signature events and/or other activities as assigned
Vaccination Policy
Girl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law.New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the People & Culture Department for a copy of the vaccination policy.
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